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"Unlock the Power of ISO/IEC 20000-1:2018 - Elevate Your Awareness Today!"
Instructor: CDG Training Private LimitedLanguage: English
Welcome to the ISO/IEC 20000-1:2018 Awareness course offered by CDG. This comprehensive online training program is designed for individuals and organizations seeking to gain a thorough understanding of the ISO/IEC 20000-1:2018 standard for IT Service Management.
Course Overview:
The ISO/IEC 20000-1:2018 Awareness course provides an in-depth exploration of the key principles and requirements of ISO/IEC 20000-1:2018, an internationally recognized standard for IT Service Management (ITSM). This standard is crucial for organizations aiming to improve their IT service management processes, ensure consistent service delivery, and achieve operational excellence.
Learning Objectives:
Understand ISO/IEC 20000-1:2018: Gain a solid foundation in the principles, scope, and structure of the ISO/IEC 20000-1:2018 standard.
Explore Core Concepts: Learn about the core concepts of IT service management, including service delivery, service management processes, and continual improvement.
Apply Best Practices: Discover best practices for implementing and managing IT services in accordance with ISO/IEC 20000-1:2018.
Evaluate Compliance: Learn how to assess and ensure compliance with ISO/IEC 20000-1:2018 standards within your organization.
Course Features:
Self-Paced Learning: Complete the course at your own pace, allowing you to balance your studies with your professional and personal commitments.
Comprehensive Content: Access a wide range of learning materials, including detailed study content, case studies, and practical examples, to help you understand and apply the standard effectively.
Interactive Online Exam: Test your knowledge and understanding of ISO/IEC 20000-1:2018 through an online exam that assesses your grasp of the course content.
Certification: Upon successful completion of the course and exam, receive a digital certificate that validates your awareness of ISO/IEC 20000-1:2018, demonstrating your competence in IT service management.
Who Should Enroll:
Why Choose This Course:
Flexibility: Study at your own pace, with no deadlines or fixed schedules.
Expert Knowledge: Benefit from expertly developed content that provides a thorough understanding of ISO/IEC 20000-1:2018.
Convenience: Access all course materials and take the exam online, making it easy to fit your studies into your busy schedule.
Enroll in the ISO/IEC 20000-1:2018 Awareness course today and take the next step toward mastering IT service management standards with CDG. Enhance your skills, demonstrate your expertise, and contribute to your organization’s success in managing IT services effectively.
1
Purchase the desired course and complete the registration process.
2
Complete the course curriculum at your own pace through self-study.
3
Go to the exam section, take the online exam, and download your certificate copy.
Our courses are designed for your professional advancement.
CDG's training courses & certifications are globally recognised.
Note: The learner must be at least 20 years old and must have completed the relevant formal qualifications. The learner must ensure they meet the basic formal qualifications required for the course prior to enrollment and participation. The minimum qualification for all our courses is either a graduate or college degree in a related field (for highly technical fields) or a graduate/college degree with relevant industry experience (for less technical and general fields). If a learner enrolls in our course and obtains an online certificate without meeting the formal education qualification criteria, CDG will not be held responsible.
